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Two-factor authentication

To ensure greater security when using Compekun, we offer a two-factor authentication feature.

What is Two-Factor Authentication?

Two-factor authentication is a security feature that requires you to log in using two different authentication factors, such as a code sent via email or a code from an authentication app, in addition to your password. This prevents unauthorized logins even if your password is leaked to a third party, providing stronger protection for your account information.

How to Use

To ensure greater security when using Compekun, we recommend setting up two-factor authentication. You can set it up using the following steps:

  1. After logging in, check Security Settings
  2. There are two types of "Settings" menus; choose one and press "Update." Details of the two types are as follows.
  • Receive a two-factor authentication code via email ... When logging in, a two-factor authentication code will be sent to your registered email address. Entering this code will allow you to successfully log in.

  • Receive a two-factor authentication code via QR code/authentication app ... After pressing the "Update" button, a QR code will be displayed. Scan the QR code using a smartphone app such as "Google Authenticator" and confirm that your authentication information has been saved to the app. When logging in, you will need to enter the two-factor authentication code. Entering the 6-digit number displayed in the app will allow you to successfully log in.

*You can install "Google Authenticator" from the link below (please use from your smartphone).

Recovery Code When Authentication App is Unavailable

If you lose the settings saved in the authentication app, or if the mobile phone you were using the authentication app with is not working, you can recover by entering the recovery code. The recovery code is displayed when you set up two-factor authentication in the QR code/authentication app. The recovery code is as important as your password, so please save it in a safe place. We strongly recommend printing the recovery code display screen or downloading the file from the "Download Recovery Code" button.

2026-03-29 updated
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